Getting Started with new VA

Whether you are brand new to Virtual Airlines or an experienced veteran - we are thrilled to welcome you on board.

Setting up a Virtual Airline on vAMSYS can be a bit daunting - we will not lie - it is not quick and simple where you can click two buttons and call it done. vAMSYS is complex and has many options, but we’re here to make the process as easy as possible.

Follow the instructions provided, and don’t rush or skip steps. Complete all the items listed in order to avoid running into problems.

vAMSYS has been providing services for close to 10 years, we had thousands of Virtual Airline owners take the journey to starting a VA, so we must stress it again - do not rush, do not skip steps.

Outline of VA Setup Steps and Timeline

Setting up your VA in vAMSYS is not going to be completed in an afternoon. We have prepared a setup plan for you which will take you from zero to hero in 6 days. Take your time to do things right, not fast.

Day 1 - Initial airline setup and aircraft type configuration
Day 2 - Remaining configuration, Aircraft Scorers
Day 3 - Routes and First Flight
Day 4 - Events and other modules
Day 5 - Working with Importers/Exporters
Day 6+ Trialing vAMSYS to see if it fits your needs

Basics of vAMSYS

We will use terms which may be unfamiliar to you throughout this checklist - Orwell, VDS, Phoenix, Hangar - please check Key Features and Key Terms before continuing.

Trial Limitations

For the length of the trial, we disabled some vAMSYS functionality - it has no bearing on completing your VA setup and you can make full use of them after your subscription starts

Pilot Joining - For the entire duration of your trial, the login/register pages for your VA will not function and pilots cannot join your VA.
API - for the entire duration of your trial, our Protocol API is disabled.
Pilot Sharing Agreements - entering into pilot sharing agreements is not possible during duration of your trial.
Discord Bot - will not show up for configuration for the length of the trial.

There are additional countdowns in place to ensure you take things at a reasonable pace and to give you time to configure vAMSYS fully:

Routes cannot be created for the first 3 days (72 hours)
Importers/Exporters cannot be used for first 4 days (96 hours)
Subscription cannot be started for the first 4 days (96 hours)

Join our Discord

Consider joining our Discord - it’s where we make important announcements, engage in discussions, and where you can ask questions. Discord is our primary means of speedy communication between Team vAMSYS and Virtual Airlines.

Our Discord is open to VA Owners and Staff Members only - join the community here and follow instructions from our Bot.

If your VA has a Discord - or you plan to make one - please consider subscribing to messages on these channels to be reposted to your Discord:

#announcements - should be visible to Pilots of your Discord. Downtime, maintenance and other important messages applicable to all users of vAMSYS
#platform-changes - can be public or visible to your team only - we will post vAMSYS changes and new feature announcements there.
#staff-announcements - should be visible to your VA Staff only. Contains somewhat sensible announcements which do not need all pilots notified.

Seeking Help and Support

This documentation should have you covered - please ensure you checked all the instructions for each step - but if something goes wrong:

Discord has #questions channel where you can ask questions. Please note that Discord is not the place for official support
Our support is always open - you can submit a ticket via Orwell

We ask you to be detailed in your messages and provide us enough information to help you.

Day 1

Once you read the above, it time to start with Day 1 Checklist.